The Lexicon Awards 2025 - winners
Last night, Tuesday, 24 March 2026, more than 250 team members from The Lexicon’s restaurants, retailers, cafés and services gathered together at Cineworld to celebrate The Lexicon Awards 2025.
Now in its fifth year, the awards recognise and celebrate customer service excellence across The Lexicon.
Tom Henderson, Centre Director at The Lexicon says: “What makes these awards particularly special, is the fact that thousands of our visitors voted for their favourite as part of the judging process. Huge congratulations to all the winners and finalists, who have shown exceptional commitment to customer service throughout 2025.”
AWARD WINNERS
| BEST CAFÉ | WINNER: Brown Bag Finalists: Bar Torino / Costa in NEXT / Amorino |
| BEST RESTAURANT | WINNER: Nando’s Finalists: Pineto Lounge / The Real Greek / Giggling Squid |
| BEST SMALL STORE | WINNER: Rituals Finalists: The Bodyshop / Hotel Chocolat / Pandora |
| BEST MEDIUM STORE | WINNER: Levi’s Finalists: Søstrene Grene / Waterstones / Beaverbrooks |
BEST LARGE STORE | WINNER: Fenwick Finalists: Primark / Nex |
| BEST SERVICE | WINNER: Specsavers Finalists: Vodafone / Serenity Beauty / Marc Antoni |
| BEST LEISURE | WINNER: Cineworld 4DX |
| COMMUNITY AWARD | WINNER: Thames Hospice |
| SERVICE WITH A SMILE | WINNER: Kevin Chittok – KL Dance Finalists: Sophie Collins/ Dayna Scott – Toni & Guy / Christine Infanti – Brown Bag |
THE LEXICON STAFF AWARDS | Stephen Campbell - Security Alan Marsh - Cleaning |
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